Terms & Conditions
Effective Date: January 1, 2026 • ANAYA - Massage Spa Service
1. Appointment Requests
Online submissions through this website represent appointment requests. Confirmation is subject to therapist availability and direct confirmation via phone call or WhatsApp message from our front desk concierge.
2. Spa Etiquette & Code of Conduct
ANAYA is a professional, ethical wellness and relaxation centre. We maintain strict mutual respect between guests and therapists. Inappropriate behavior, harassment, or unlawful conduct of any nature will result in immediate termination of the session without refund and reporting to local authorities.
3. Health & Medical Considerations
Guests are advised to notify therapists of any pre-existing medical conditions, allergies to specific oils, recent surgeries, or acute physical injuries prior to the commencement of any massage session.
4. Independent Business Entity
ANAYA operates independently on the 5th Floor of Eden Park at Ganpati Chowk, Clover Park, Viman Nagar, Pune. ANAYA is not affiliated with any hotel franchise or management operations in the building.